Frequently asked questions
- What do I need to do before you come to my home?
- Move breakables and Valuables out of the rooms we will be cleaning
- Vaccum your carpet
- Move wires and cables clear of the carpet.
- Do not move large furniture unless removing it from carpet
- How can I help while you are at my home?
- Keep children and animals clear of our work area
- Kennel, cage, or remove pets
- Do you move furniture?
MonsterClean moves most living room and dining room furniture, and cleans around most bedroom furniture- Beds and large bedroom furniture are not moved
- Entertainment centers and China cabinets are not moved
- I am worried about re-occurring spots and rapid re-soiling!
So are we! Our cleaning process is specifically designed to avoid the problem of
premature re-soiling. We have effectively divided our system into a clean-and-rinse
process that not only removes soil but also detergent residue at the same time.
- How long will it take to dry?
Most carpets will dry in two to six hours.
- How does your process compare to the ÔDry-CleaningÕ companies?
We have invested in the best equipment that money can buy. The power of a truck-mounted
unit provides deep cleaning that cannot be matched by other types of
machinery. If you have spotting and high-traffic areas, then you need the power of
our modern, advanced and professionally operated cleaning unit.
- Who will clean my carpets?
Most likely, the cleaning crew will include Jim Stallings, who is the company owner.
Monster Clean is not one of the large carpet cleaning companies
nor is it a franchise operation.
Instead, it is a small, local and well-equipped company that is building its
reputation one satisfied customer at a time.
Every technician knows the value and power of a satisfied customer. Every job is our best work.
There will be at a minimum, at least one IICRC certified technician at every job site.
- How often should I clean my carpets?
The Carpet and Rug Institute has published cleaning frequency guidelines in the form of a table, which you can view here